DEBONE Photos & Video Editing Studio (“DEBONE”, “we”, “us”) operates this website, the online academy and the shop. This policy explains what personal information we collect, why, and what rights you have.
1. Who we are
DEBONE Photos & Video Editing Studio, 179 Old Refinery Road, Elelenwo, Port Harcourt, Rivers State, Nigeria. Phone: 0803 598 8889 and 0813 976 3301. You can also reach us on WhatsApp at 0803 598 8889.
2. Information we collect
- Account details: your name, email address, phone number (optional) and a password. Passwords are stored only in scrambled (hashed) form. We cannot read them.
- Learning records: the courses you enrol in, lesson progress, assignment submissions, marks and feedback, and messages you send in live class chat.
- Payment records: the course, amount, date and status of each payment. Card details are entered on Paystack’s secure page. We do not see or store your card number.
- Orders and enquiries: items you add to your order list and the messages you send us on WhatsApp, phone or in person.
- Technical information: a session cookie that keeps you logged in, and basic server logs needed to keep the site secure.
3. How we use your information
- To create and run your account, give you access to courses, live classes and assignments.
- To process course payments and confirm enrolments.
- To answer your enquiries, take your orders and provide the services you request.
- To send password reset emails and important service messages.
- To keep the website secure and prevent misuse.
4. Cookies
We use one essential cookie named dsid. It keeps you logged in and is needed for the dashboard and admin panel to work. We do not use advertising or tracking cookies.
5. Who we share information with
- Paystack, to process course payments.
- YouTube or the video room provider (for example Google Meet or Zoom), when you join live classes.
- Our email provider, only to deliver password reset and service emails.
We do not sell your personal information.
6. How long we keep information
We keep account and learning records while your account is active. Payment records are kept as required for accounting and tax purposes. You can ask us to delete your account at any time, subject to those legal requirements.
7. Your rights
You can ask us to see, correct or delete your personal information, and to stop certain uses. Contact us on WhatsApp or by phone. We will respond within a reasonable time.
8. Security
Passwords are scrambled, our connections use HTTPS when hosted, and access to the admin panel is limited to authorised staff. No system is perfectly secure, so please use a strong, unique password.
9. Children
Our academy is intended for people aged 16 and over. If you believe a younger person has given us information, contact us and we will delete it.
10. Changes to this policy
We may update this policy. The date at the top shows when it last changed.